Terms of service
Terms of Service
Last updated: October 2026
Welcome to dreamevara. By accessing or using our website and purchasing products from us, you agree to these Terms of Service.
Please read these terms carefully before using our website or placing an order.
1. About dreamevara
dreamevara is an online gifting store offering thoughtfully selected gifts with gift-ready packaging.
These Terms of Service apply to all visitors, customers, and users of our website.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, and other information displayed on our website are accurate.
However, slight differences in colour, appearance, or packaging may occur due to photography, lighting, screen settings, or availability of packaging materials.
Product availability may change without prior notice.
3. Prices
All product prices displayed on our website are in Indian Rupees (INR).
Prices may be changed or updated at any time without prior notice.
The price applicable to an order will be the price displayed on the website at the time the order is placed.
4. Orders
By placing an order, you agree to provide accurate and complete information required to process and deliver your order.
After placing an order, you will receive an order confirmation through the contact information provided by you.
We reserve the right to refuse, cancel, or limit an order where necessary, including in cases of incorrect information, suspected fraudulent activity, product unavailability, or other legitimate reasons.
If an order is cancelled by us after payment has been made, any eligible refund will be processed through the applicable payment method.
5. Payment
We may offer payment options such as online payment and Cash on Delivery (COD), subject to availability.
Online payments are processed through third-party payment service providers.
For Cash on Delivery orders, payment must be made to the delivery partner at the time of delivery.
6. Shipping and Delivery
At present, dreamevara delivers orders within Himachal Pradesh, India.
Delivery timelines shown on the website are estimates and may vary due to courier operations, weather, local conditions, public holidays, or other circumstances beyond our control.
Customers are responsible for providing an accurate and complete delivery address and reachable contact details.
We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
7. Gift Packaging
Where gift-ready packaging is included with a product, it forms part of the overall product offering.
Packaging materials, colours, ribbons, or other decorative elements may vary slightly depending on availability while maintaining the intended presentation and quality.
8. Returns and Exchanges
At present, dreamevara does not offer returns or exchanges on orders, except where required by applicable law.
If your order arrives damaged, incorrect, or has another genuine issue, please contact us as soon as possible with the relevant order details and supporting information so that we can review the matter.
Any resolution will be handled at our discretion and in accordance with applicable law.
9. Order Cancellation
Once an order has been processed or dispatched, cancellation may not be possible.
For cancellation requests made before processing or dispatch, please contact us as soon as possible. We will try to accommodate the request where possible.
10. Website Use
You agree not to:
- Use our website for unlawful or fraudulent purposes
- Attempt to gain unauthorised access to our website or systems
- Interfere with the normal operation or security of the website
- Copy, reproduce, modify, or misuse our website content without permission
11. Intellectual Property
The dreamevara name, logo, website design, photographs, graphics, text, product descriptions, and other original content on this website belong to dreamevara or are used with appropriate permission.
You may not reproduce, distribute, modify, or commercially use our content without prior written permission.
12. Third-Party Services
Our website may use third-party services, including payment providers, shipping partners, analytics services, and other technology providers.
Your use of such services may also be subject to the terms and policies of those third parties.
13. Limitation of Liability
To the extent permitted by applicable law, dreamevara will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or from circumstances beyond our reasonable control.
Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.
14. Changes to These Terms
We may update these Terms of Service from time to time to reflect changes in our business, website, services, or applicable laws.
The updated version will be posted on this page with a revised "Last updated" date.
15. Governing Law
These Terms of Service are governed by the applicable laws of India.
Any disputes will be subject to the jurisdiction of the courts having appropriate jurisdiction under applicable law.
16. Contact Us
If you have questions regarding these Terms of Service, an order, or our services, please contact us through the Contact Information provided on our website.