Privacy policy

Privacy Policy

Last updated: October 2026

At dreamevara, we respect your privacy and are committed to protecting the information you share with us when you use our website or place an order.

1. Information We Collect

When you browse our website, place an order, or contact us, we may collect information such as:

- Your name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase details
- Payment-related information required to process your order
- Information you voluntarily provide when contacting us

We may also automatically collect certain technical information, such as device, browser, and website usage information, to help us operate and improve our website.

2. How We Use Your Information

We use your information to:

- Process and fulfil your orders
- Arrange delivery of your purchases
- Send order confirmations and important order updates
- Process payments through our payment partners
- Provide customer support
- Improve our products, services, and website
- Prevent fraud, misuse, or unauthorised activity
- Comply with applicable laws and legal requirements

3. Payment Information

Payments may be processed through third-party payment providers. dreamevara does not directly store your complete card, UPI, or banking credentials.

Payment information is handled by the relevant payment provider according to its own privacy and security practices.

4. Sharing Your Information

We may share necessary information with trusted service providers who help us operate our business, including:

- Payment service providers
- Shipping and delivery partners
- Technology and website service providers
- Government authorities or other parties where required by law

We only share information that is reasonably necessary for the relevant service or legal requirement.

We do not sell or rent your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and improve your shopping experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Data Security

We take reasonable measures to protect your personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and comply with applicable legal requirements.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, you can contact us using the contact details provided on our website.

9. Children's Privacy

Our website is not intended for children to make purchases independently. We do not knowingly collect personal information from children for the purpose of making purchases.

10. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

We recommend reviewing their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.

Any updated version will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us through the Contact Information provided on our website.